Full refunds for paid bookings will only be offered for cancellations made in writing up to 48 hours after the booking, provided there are at least 10 working days before the event starting date. After 48 hours of the booking, refunds will incur a £5 administration charge. No refunds will be offered for booking cancellations (or part thereof) made within 10 working days of the event start date. Substitutions are not possible and access links cannot be shared.
Places at events are guaranteed on written confirmation. Acceptance of delegates is at the discretion of the RCCM.
Student concessionary rates are only available to full time students. Proof of eligibility may be requested at any time. Failure to provide this will result in a cancellation.
In case that the event is cancelled or cannot take place for any reason outside the control of the RCCM, the registration fee shall be refunded in full. The liability of the RCCM shall be limited to that refund and the organisers shall not be liable for any other loss, cost or expense, howsoever caused, incurred or arising.
No refund will be given if delegates do not access or are unable to access for reasons beyond the organisers’ control.
Delegates consent to filming and sound recordings as well as being listed as delegates of the event. Recordings and photography may be used for future marketing of RCCM.
When registering, delegates consent to their details (name, job title and organisation) being made available to other registered delegates.
RCCM reserves the right to alter the programme of events without prior notice. These terms and conditions are governed by English Law.